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Vlog: The Retention Puzzle

TBG Staff

VLOG 8 - The Retention Puzzle

Let’s talk about something that affects every online course—student retention. The truth is, it’s not just a student issue. It’s a design issue, an instructor issue, and a support issue. If students feel isolated or lost, they’re more likely to disengage. First up: course design. If navigation is clunky or expectations are unclear, students quickly lose motivation. Intuitive layouts, clear deadlines, and easy-to-find resources remove barriers and help students stay engaged. Well-structured courses set the foundation for success. Next: instructor presence. A strong, active presence can transform an online course from isolated screen time to a connected learning experience. Weekly touch-points—whether discussion posts, video check-ins, or personalized feedback—build trust and keep students engaged. Instructors don’t have to be online 24/7, but they do need to be visible and accessible. Finally: student support. Learning alone can be tough, so meaningful connections are key. Micro-check-ins from instructors and built-in peer discussions can help students connect. It’s also essential that institutions maintain strong institution-wide support structures such as student success, advising, student activities, mental health, and financial aid to help prevent someone from falling behind. Support matters more than we think!

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TBG Staff

The Babb Group’s team writes all about what is going on in the latest educational trends including curriculum development and instructional design for the people who are connected to the education industry to make a positive difference in their careers. Check out our blogs frequently to get updated information on the educational world.

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